AAppraisalA visit and a straight answer on what the home can earn.
BBookingsTaken on Londoners.com, Airbnb, Booking.com, Vrbo, Expedia, Plum Guide and directly.
CCleaningProfessional housekeeping between every stay, checked against a list.
DDepositsSecurity deposits and any damage claims handled for you.
EEnergyUtilities and bills set up and watched, so nothing runs on unnoticed.
FFurnishingAdvice, sourcing and styling when a home needs it, always agreed first.
GGuestsEvery guest checked before their dates are confirmed.
HHostingQuestions answered quickly, every day of the year.
IInventoryA photographed inventory before the first stay and checks after each one.
JJobsRepairs arranged with tradespeople we know and trust.
KKeysKeys and smart locks managed carefully. Never under the mat.
LLinenHotel quality linen and towels, laundered for every stay.
MMaintenanceSmall repairs fixed quickly; anything larger agreed with you before work starts.
NNinety nightsCalendars planned around London's ninety night rule for short stays.
OOwner statementsA clear statement every month, with every stay and every cost.
PPhotographyProfessional photographs and a short film of the home.
QQuietHouse rules that keep the neighbours on your side.
RReviewsEvery review read, answered and learned from.
SSafetyGas, electrical and fire safety certificates kept current.
TToiletriesGood products refilled for every guest.
UUpkeepSeasonal checks of boilers, windows, gardens and gutters.
VVisitsRegular visits between stays, so small things stay small.
WWelcomeFresh flowers and a handwritten note for every arrival.
X, Y, ZAnd the restIf it concerns your home, it is ours to look after.